Frequently Asked Questions

Find answers to common questions about our products and services

Are your phone cases compatible with wireless charging?

Yes, all BURGA phone cases are designed to be fully compatible with Qi wireless charging pads and MagSafe accessories.

What is the difference between 'Snap' and 'Tough' case types?

The Snap case is slim and lightweight for a sleek look, while the Tough case features a dual-layer design with an inner silicone layer for maximum drop protection.

Do you offer a warranty on your products?

We offer a 12-month warranty on all our cases covering any manufacturing defects or print issues.

How do I clean my BURGA accessories?

We recommend using a damp cloth with mild soap. Avoid harsh chemicals or alcohol-based cleaners to preserve the print quality.

Can I change my order after it has been placed?

Since we process orders quickly, changes can only be made within 1 hour of purchase. Please contact our support team immediately.

Do the cases protect the camera lens?

Yes, our cases feature a raised bezel around the camera cutout to prevent the lenses from touching flat surfaces.